JD PAY / THE APP COMPANION

Back to your account.
One step at a time.

Find JD Pay login guidance, account-identifier checks, password troubleshooting and the Pin shortcut shown in the supplied My Asset view.

Open the supplied app destination

Choose the login option currently available there for an existing account. A separate verified direct-login URL was not supplied, so this guide uses the original app-access destination.

Download / Open app

If sign-in does not work

  • Check the account identifier registered to you.
  • Check password capitals and accidental spaces.
  • Read the actual platform’s verification prompt.
  • Use its recovery process if you have forgotten your password.

Password and PIN labels

My Asset has a Pin shortcut. The screenshot does not establish the current reset flow or what each credential authorises.

Telegram Help Supplied JD Pay Home screenshot · identity masked

Supplied Home screenshot · identity masked · captured values, not live account information.